Tx3 Services

            Receive following error when submitting runs for approval: Index was out of range. Must be non-negative and less than the size of the collection, Parameter name: index

            If you receive this error please check the "Testers" (Not "Tester") and confirm:

            1) That the "Testers" field is not populated

            2) Username in "Testers" field is no longer assigned to the project.

            If either one of these cases is true (Testers field is not populated or user is no longer assigned in the project) please follow the steps below as a workaround:

            Description: When creating a new manual test run, sometimes the Testers field is not initialized and remains blank.

            Impact: When the Testers field is blank, the tester(s) will not be prompted to provide a Tester signature when the run is routed for approval.

            Workaround:

            Scenario 1: When the issue is true, the run can be withdrawn from approval, the tester can select "Continue Manual Run", "Begin Run", and "End Run". This will add their ID to the Testers field, and they will be assigned an approval task the next time the run is routed for approval.

            Scenario 2:
            When the issue is true, the run can be withdrawn from approval, a new user/tester can select "Continue Manual Run", "Begin Run", and "End Run". This will add the new ID to the Testers field, and they will be assigned an approval task the next time the run is routed for approval.


            Updated: 07 Nov 2019 10:13 PM
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