Gaps in ALM Run ID sequence
Runs appear to be deleted in a VERA configured ALM project. Here are known ways that runs appear to be deleted:
user opens a test in ALM. When a run is started, the Run is created in
the database. If at any time, including if the user passes all steps,
the user closes the manual runner by clicking the window x button, the
user will be prompted and asked if they want to save the run. If the
user clicks "No", ALM executes a cleanup function that deletes the run
in the database and all data associated with the run is lost.
Furthermore, it is possible for a user in a separate session to route a
run for approval that is still open in the manual runner. If the
manual runner is closed without saving, the routed run will be lost from
the ALM clean up function. This phenomenon can also occur if the ALM
session crashes while the manual runner is open. While ALM is very
customizable, MicroFocus does not provide a way to prevent this from
- The Standard VERA template allows for deletion of dry runs.
VERA users think data is lost when there are gaps in RUN ID sequence.
- Testers should be instructed to always use the "End Run" button
to exit the manual runner. They should never use the x window to exit
the manual runner.
- Testers should be instructed to only have one ALM session connected to a project at a time.
- Testers should be instructed to not execute tests through the manual runner using screen share in meeting applications
designers should be instructed to try to minimize the number of steps
in a test. Testers should be instructed to end the run after executing
the first step, followed by continuing the run if the test has a large
number of steps.
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