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VERA Support Transition to Support Hub

Our Vera and Helios support services and product resources have moved to the Tricentis Support Hub, including  

  • Business and user accounts 

  • All support tickets  

From now on, please log into the Tricentis Support Hub* to  

  • Access your Vera and Helios product resources 

  • Update support tickets (“cases”) or find answers  

Our migration FAQs will help you get started on the Tricentis Support Hub.  

*Before your first login, you need to set your password. If you had an active account on the Tricentis Support Hub before the migration, you can log in with your usual credentials.